Terms and Conditions - Retailers

 

Placing Orders
For our valued Wholesale or Retail customers, No Minimum Order is required.
The Prices listed in our website Exclude shipping costs.

Payment Method
When placing your order you will be required to fill in your credit card details to ensure the payment.
When your order is ready, a notification will be sent to you via Email- enabling you to choose another payment method (PayPal, wire transfer).
Unless you let us know differently within 3 working days, we shell submit the charge to your credit card.

We accept payment with PayPal, wire transfer and Credit Card (Master Card, Visa, Diners Club) to ensure safe & easy purchase.
For orders of 8000$ and above, you are invited to approach us at [email protected] regarding alternative Payment Methods.

Shipping
Please choose your preferred shipping method from the following:

1. Registered Post: 5-14 business days- 15 US$ up to 1 KG package.
2. EMS Platinum: 2-3 business days-     40 US$ up to 1 KG package. 
    Insurence up to 150$ is included.    
3. Ems Platinum+full insurance- 2-3 business days-  60 US$  Up to 1 KG package. 
4. Fedex/UPS- The goods can be shipped with other currier to your preference.
    In this case, delivery cost will be calculated when your order and shipment date
    will be confirmed by Hagit Silver Designs.
*Please allow 3 business days to process all orders and confirm delivery date.

Processing your order

For items in stock, we can confirm immediate shipping. For items that need to be produced, we normally ask for up to 45 days.
Once receiving your order, we kindly require up to three business days to process it and to inform you with regarding to availability and estimated production time.

Cancellation Policy
Customer may cancel part or the entire purchase order, without cancelation fee, if manufacturing has not yet begun.
An order that had been processed and approved cannot be subjected to cancellation refund.
We welcome our customers to contact us with changes required in their original order and we shell do our best to comply.

Return policy
Items from existing stock, may be returned or replaced within 14 days from receiving the order.
Unfortunately we cannot accept return of items that had been produced to order.
Every piece of jewelry that we supply is being checked and approved by our QA team.
In case an item arrives in other than perfect condition we are happy to repair or replace it.

Liability Policy:
The customer is capable and authorized to import products to destination country, and is responsible for local importing logistics and payment.
HSD offers the coustomer several shipment methods. Some of the methods include insurnce and an option to extend the insurence for the goods.
The customer bears responsibility and full risk upon shipment of the product, including danger of destruction or loss of the product, which are not covered by the insurence perchesed.
The customers acknowledge that all insurance and product liability, including complaints or legal actions are his sole responsibility. 
Notwithstanding previous transfer of risk, the delivered goods remain the property of HSD until all liabilities of the customer under the purchase contract have been met in full.
The price you pay is the price displayed on this website at the time we receive your order. While we try to ensure that all prices on our website are accurate and updated, changes in gemstones and metal costs may take place. If their is a dramatic change in the cost of the goods you have ordered, we will inform you and give you the option of reconfirming your order at the correct price, or cancelling it. If we are unable to contact you we will treat the order as cancelled.

Privacy Policy
HSD fully protects the privacy of all of our customers and online users. HSD will never disclose, sell, rent or lease any customer information without permission.
HSD will e-mail you information about new marketing promotions and updates periodically.

Security
Secure credit card processing uses the 128-bit SSL (Secure Sockets Layer). It gives you the highest level of protection possible whenever you use credit cards or make other financial or confidential transactions over the Internet.

Copyright
All the items displayed on this website are the exclusive property of HSD Reproduction or copying of any designs in their entirety or in part is completely prohibited absent authorization by Hagit Silver Designs LTD.