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Terms and Conditions - Retailers


Placing Orders

No Minimum Wholesale or Retail Order is required.


20% Payment is required upon placing an order.

The 80% balance  of  the order amount is to be paid before the order is shipped, on shipment day.

Payment Method

We accept payment with Paypal, CC (Master Card/Visa), and wire transfer to ensure safe & easy purchase.
Regular basis retailers with an order valued of over $ 10,000, are invited to approach us at [email protected] regarding alternative Payment Methods.

Shipping Method

The goods will be shipped via Registered Post/EMS/FedEx. Delivery cost is calculated automatically when you place your order. The customer can view delivery cost at any time by clicking on Cart.

Production Period

Normal lead-time is 4-6 weeks after order confirmation. If an emergency arises, such as raw material shortages which may delay production, we will immediately inform the client of the new delivery time.

Cancellation Policy

The customer can cancel part of the order or the whole PO, without penalty, only if manufacturing has not yet begun.

If manufacturing has begun, then the customer may be charged up to 50% of the total order, depending on the status of production process.

We are of course, happy to repair any item that arrived in other than perfect condition.

No returns are allowed.
We are of course, happy to repair any item that arrived in other than perfect condition.

Liability Policy:

The customer is capable and authorized to import products to destination country, and is responsible for local importing logistics and payment.

The customer bears responsibility and full risk upon shipment of the product, including danger of destruction, loss or deterioration of the product.

The customers acknowledge that all insurance and product liability, including complaints or legal actions are his sole responsibility. 

Notwithstanding previous transfer of risk, the delivered goods remain the property of HSD until all liabilities of the customer under the purchase contract have been met in full

The price you pay is the price displayed on this website at the time we receive your order. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.           

Privacy Policy

HSD fully protects the privacy of all of our customers and online users. HSD will never disclose, sell, rent or lease any customer information without express permission.

HSD will e-mail you information about new marketing promotions and updates periodically.


Secure credit card processing uses the 128-bit SSL (Secure Sockets Layer). It gives you the highest level of protection possible whenever you use credit cards or make other financial or confidential transactions over the Internet.


All the items displayed on this website are the exclusive property of HSD Reproduction or copying of any designs in their entirety or in part is completely prohibited absent authorization by Hagit Silver Designs.